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The gateway could not be found.
Are there any ideas I could try out that they could pass along? Once your main Shaw Gateway HDPVR has completely rebooted, your live shows will appear again and you can proceed to the next step. Thanks. Thanks. Unit in bedroom. Connections were good and tight. Locate the reset button on the back of your Gateway Portal. Being in such a small town, the last time we needed a technician, we waited several months for one to be available to come. Now it says bad format image then states its going to upload update, but ends up saying no gateway found. (Shaw does have a "maintenance" window between 1 AM and 6 AM -- Calgary time.) )Telephoning Shaw, and getting them to remotely-access your Gateway, to trouble-shoot it? Trying a different coaxial cable? Ok. We have bluesky. Any solutions to resetting on my own or I wonder when they added the spare room a connection came loose outside. Just seems weird that it stopped working around the time the tech added the new room.Ok. What time of day? I use the Shaw Gateway System (there is a gateway/PVR in one central place and then a series of “Portals” in each room where a TV lives and they share this TV network). Went to use bedroom one a few weeks after spare room was added and it came up stating check connections. However, the other day, none of the portals were working and all I had from the system was “Failed to connect to home network” and/or “No Gateway” You must be signed in to add attachments
If you physically swap those two portals, does the problem stay within the same room, or does the problem move with the portal ?The problem remains the same. Re: Why is the Gateway guide not updated to show the World of curling that is being broadcast on TSN. We have our main unit in living and a portal in bedroom and one in spare room. I will try to arrange a time when I can talk to tech support and hopefully it gets fixed without too much hassle. Try having a look at the connection behind the wall plate sometimes they work themselves loose. Otherwise you are going to need a tech visit to get into the exterior box.
Unplug your HDPVR portal for 10 seconds and plug it back in to restart it.
We have our main unit in living and a portal in bedroom and one in spare room. This process can take up to a few minutes to complete. Press and hold the reset button for 6 seconds, then release. What now? What time of day? The steps you've already tried in this thread are really... If you are connecting wirelessly, please re-check your Network Name (SSID) and Encryption key (WPA-PSK).
Power-off/power-on reset of the Gateway? My Shaw box isn't working Can't change no channels. So I tried a reset. (Shaw does have a "maintenance" window between 1 AM and 6 AM -- Calgary time. I have read all 1757 entries in the previous main thread over the last few months and it was a great help. Ok. Right now with work schedule, it's hard to make some time and it is easier to try when I have time. Press the reset button once, then release immediately.
It’s pretty good. I have only rebooted the portal once.
So I tried a reset. The problem remains the same. What trouble-shooting steps have you tried? Read more on this topic or keep the conversation going by answering a question or starting a discussion of your own.
The gateway could not be found.
Are there any ideas I could try out that they could pass along? Once your main Shaw Gateway HDPVR has completely rebooted, your live shows will appear again and you can proceed to the next step. Thanks. Thanks. Unit in bedroom. Connections were good and tight. Locate the reset button on the back of your Gateway Portal. Being in such a small town, the last time we needed a technician, we waited several months for one to be available to come. Now it says bad format image then states its going to upload update, but ends up saying no gateway found. (Shaw does have a "maintenance" window between 1 AM and 6 AM -- Calgary time.) )Telephoning Shaw, and getting them to remotely-access your Gateway, to trouble-shoot it? Trying a different coaxial cable? Ok. We have bluesky. Any solutions to resetting on my own or I wonder when they added the spare room a connection came loose outside. Just seems weird that it stopped working around the time the tech added the new room.Ok. What time of day? I use the Shaw Gateway System (there is a gateway/PVR in one central place and then a series of “Portals” in each room where a TV lives and they share this TV network). Went to use bedroom one a few weeks after spare room was added and it came up stating check connections. However, the other day, none of the portals were working and all I had from the system was “Failed to connect to home network” and/or “No Gateway” You must be signed in to add attachments
If you physically swap those two portals, does the problem stay within the same room, or does the problem move with the portal ?The problem remains the same. Re: Why is the Gateway guide not updated to show the World of curling that is being broadcast on TSN. We have our main unit in living and a portal in bedroom and one in spare room. I will try to arrange a time when I can talk to tech support and hopefully it gets fixed without too much hassle. Try having a look at the connection behind the wall plate sometimes they work themselves loose. Otherwise you are going to need a tech visit to get into the exterior box.
Unplug your HDPVR portal for 10 seconds and plug it back in to restart it.
We have our main unit in living and a portal in bedroom and one in spare room. This process can take up to a few minutes to complete. Press and hold the reset button for 6 seconds, then release. What now? What time of day? The steps you've already tried in this thread are really... If you are connecting wirelessly, please re-check your Network Name (SSID) and Encryption key (WPA-PSK).
Power-off/power-on reset of the Gateway? My Shaw box isn't working Can't change no channels. So I tried a reset. (Shaw does have a "maintenance" window between 1 AM and 6 AM -- Calgary time. I have read all 1757 entries in the previous main thread over the last few months and it was a great help. Ok. Right now with work schedule, it's hard to make some time and it is easier to try when I have time. Press the reset button once, then release immediately.
It’s pretty good. I have only rebooted the portal once.
So I tried a reset. The problem remains the same. What trouble-shooting steps have you tried? Read more on this topic or keep the conversation going by answering a question or starting a discussion of your own.