I am angry as Luxury Escapes hold the money in their account and hotel seem willIng to comply with refund and cancellation.
Currently Luxury Escapes are providing an extension in expiry dates to travel/accommodation packages which has allowed them to offer a change of dates to affected clients or a credit to be used at a later date. I have been informed by the accomodation providers for both bookings that they are willing to cancel without penalty. Ferez-vous la même chose ?Bonjour ! We had a lot of travel booked this year and have had to cancel due to COVID-19. Get answers to your questions . The resort in Samoa have confirmed they have recieved NO money form luxury Escapes! Read our community guidelines. So far they have refused.If you booked non-refundable then the hotel may stick to that and not refund. Save on holiday travel & accommodation packages with Luxury Escapes. No refund is being offered even though there is documented evidence that a select few clients have been offered and received a refund. Waiting for my emails to Luxury Escapes regarding bookings T2YL7M & 0MUVF7 to be responded to. Details of cancellations and refunds would be in the Terms and Conditions pages on their website. I have requested a full refund from Luxury Escapes, all emails remain unanswered. Ask a question Recent Conversations. It sounds like you didn’t think any event or delay or issue would affect you if you didn’t choose to get I haven’t booked anything with Luxury Escapes yet as I’m unsure about them, but they do send me emails with all their travel packages. This Holiday Travel forum on TripAdvisor is not connected with Luxury Escapes.This is the version of our website addressed to speakers of Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions.Online Travel Agencies (OTAs) / Online Hotel Booking Websites Holiday Travel forums . "We are continuing to discuss issues in relation to refunds and cancellations with the travel sector, and encourage travel providers to treat consumers fairly in these exceptional circumstances," ACCC Chair Rod Sims said.Whether a customer was entitled to a refund or a credit voucher would generally come down to the terms and conditions signed by a customer, however sometimes these were not always clear, Mr Sims said.The ACCC said it expected customers to be given a refund or at least a credit voucher with a lengthy enough expiration date to use it.Contact reporter Emily McPherson at emcpherson@nine.com.auAnother COVID-19 death in Sydney linked to pub clusterPics of the Week: Bali prepares to reopen after months in lockdownTime for Victorians to 'go harder' after 'disturbing' breaches: top doctorCOVIDSafe app helps identify two new coronavirus cases
"But then the more we are hearing about the travel ban is that it's not going to happen then either. It’s a hard lesson to learn, and nobody likes losing money. Find the latest luxury travel ideas & exclusive special offers at insider prices. Have had no problems with airlines, hotels (big and small), Even Expedia who have similar T&Cs to Luxury Escapes are doing the right thing.Thought we were all in this together - obviously not. All forums . Hi Luxury Escapes, I sent an inquiry on your web page link and as yet have not had a reply. So far they have refused.If you booked non-refundable then the hotel may stick to that and not refund. Luxury Escapes were adamant on no refund only extension of travel till 2021, not happy as trip was for my 50th.