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Some clients may have had to refresh DNS caches to restore service more quickly.\r\n\r\nOkta is working to implement additional monitoring and automation of changes to DNS records to prevent similar issues during future updates. \r\n\r\nAt 11:06 AM PDT, Okta updated the CRL across all cells. Upon further investigation the service disruption began at approximately 2:29am PDT and appeared to be localized to customers with Office 365 and related resources hosted within Microsoft’s South-Central US datacenter. Additional RCA details will be posted here once this is investigation is complete. ","CurrencyIsoCode":"USD"},{"attributes":{"type":"IncidentUpdate__c","url":"/services/data/v49.0/sobjects/IncidentUpdate__c/a1P1Y000007zKcWUAU"},"Id":"a1P1Y000007zKcWUAU","CreatedDate":"2020-02-28T01:51:35.000+0000","IncidentId__c":"a9C1Y0000004EBtUAM","UpdateLog__c":"Okta is continuing to work towards a fix that will resolve this issue. Users running an older version of Android are encouraged to update their device to 6.0 or later and install the latest version of Okta Mobile.\r\n\r\nOkta is implementing additional monitoring and alerting to detect such issues earlier in the future. Additionally, Engineering has prioritized a deep technical assessment to strengthen the patching automation for cache clusters. The service disruption was resolved and the service was returned to normal at 4:33pm PDT.\r\n\r\nThe root cause of the service disruptions was traced to a significant and abnormal increase in requests that activated Okta's rate limiting framework but eventually resulted in higher than normal CPU utilization within our infrastructure. {0}YubiKey cannot be deleted while assigned to an user. As soon as a fix is available and thoroughly validated, Okta will submit it to the App Store. We are working on a permanent fix and will provide root cause analysis once it’s available.
","CurrencyIsoCode":"USD"},{"attributes":{"type":"IncidentUpdate__c","url":"/services/data/v49.0/sobjects/IncidentUpdate__c/a1P2A00000Fgbt6UAB"},"Id":"a1P2A00000Fgbt6UAB","CreatedDate":"2018-03-22T21:42:13.000+0000","IncidentId__c":"a9C2A0000004CSnUAM","UpdateLog__c":"Root Cause Analysis:\r\n\r\nOn 3/20/2018 at 9:50am PDT, Okta identified an issue with IDP-Initiated Single Sign-On functionality for the following Office 365 Apps: Yammer, Teams and some CRM instances. This gives you an extra layer of security so that you - and only you - can access your applications. Enter the email address and password for the Okta user, and click on Log In.. You should see a web page indicating that the connection works, with information about the user.
Some clients may have had to refresh DNS caches to restore service more quickly.\r\n\r\nOkta is working to implement additional monitoring and automation of changes to DNS records to prevent similar issues during future updates. \r\n\r\nAt 11:06 AM PDT, Okta updated the CRL across all cells. Upon further investigation the service disruption began at approximately 2:29am PDT and appeared to be localized to customers with Office 365 and related resources hosted within Microsoft’s South-Central US datacenter. Additional RCA details will be posted here once this is investigation is complete. ","CurrencyIsoCode":"USD"},{"attributes":{"type":"IncidentUpdate__c","url":"/services/data/v49.0/sobjects/IncidentUpdate__c/a1P1Y000007zKcWUAU"},"Id":"a1P1Y000007zKcWUAU","CreatedDate":"2020-02-28T01:51:35.000+0000","IncidentId__c":"a9C1Y0000004EBtUAM","UpdateLog__c":"Okta is continuing to work towards a fix that will resolve this issue. Users running an older version of Android are encouraged to update their device to 6.0 or later and install the latest version of Okta Mobile.\r\n\r\nOkta is implementing additional monitoring and alerting to detect such issues earlier in the future. Additionally, Engineering has prioritized a deep technical assessment to strengthen the patching automation for cache clusters. The service disruption was resolved and the service was returned to normal at 4:33pm PDT.\r\n\r\nThe root cause of the service disruptions was traced to a significant and abnormal increase in requests that activated Okta's rate limiting framework but eventually resulted in higher than normal CPU utilization within our infrastructure. {0}YubiKey cannot be deleted while assigned to an user. As soon as a fix is available and thoroughly validated, Okta will submit it to the App Store. We are working on a permanent fix and will provide root cause analysis once it’s available.
","CurrencyIsoCode":"USD"},{"attributes":{"type":"IncidentUpdate__c","url":"/services/data/v49.0/sobjects/IncidentUpdate__c/a1P2A00000Fgbt6UAB"},"Id":"a1P2A00000Fgbt6UAB","CreatedDate":"2018-03-22T21:42:13.000+0000","IncidentId__c":"a9C2A0000004CSnUAM","UpdateLog__c":"Root Cause Analysis:\r\n\r\nOn 3/20/2018 at 9:50am PDT, Okta identified an issue with IDP-Initiated Single Sign-On functionality for the following Office 365 Apps: Yammer, Teams and some CRM instances. This gives you an extra layer of security so that you - and only you - can access your applications. Enter the email address and password for the Okta user, and click on Log In.. You should see a web page indicating that the connection works, with information about the user.