We were really skeptical - especially while traversing the early 90s geometric rainbow carpeting, but then we found ourselves in a massive theater with leather seats and only one other party. Northgate Stadium 10 Theatre 1058 W Club Blvd Durham NC 27701. The listings on the box office marquee were incomplete and really out of whack. so finally after around 30 mins. I reported it 2 times from the beginning of the movie and a 3rd time in middle of movie when my lower back of my shirt was wet in the seat. I find that the sound is often too low and asking them to bump it just goes nowhere.
He proceed to tell me that there aren't crying babies in the theater and then switch his story when he heard one of the crying infants.
The last time this man above me answered his cell and talked for about 3 min and after that kept talking loud with his girl. Management should have been standing at the door passing out refunds or free movie tickets while apologizing, but no one did anything. As we walked in to theater #8 we almost slipped cause the floor was wet. Sadly they are not in this state.The theatre is clean, the concessions are good, the A/V are good, but don't bother buying tickets online - you'll pay a 'convenience' fee and not experience any convenience. Thats a policy that this movie theater should look into as well.I like this theater.
Also when I was watching my movie, I could hear the movie next to ours. First off, I had no idea that there was a theater concealed within Northgate Mall. The screen was so much bigger than what you'll find at a typical AMC now.
Suppose to have a party hostess provided by theater, hostess lead party guess to room where their were no hand soap no paper towels for children to wash hands, then hostess disappeared.
By the time we found something we wanted to see, the promotional value of the Groupon (food with the ticket) had expired. One time the projector bulb blew mid film and I had to get up and report it while the audio continued to play in the dark. Very comfy seats, good screens (including 3D), OK sound, average popcorn, clean facilities, and tricky parking (hint: go around the back of Sears). Generally Ill go see a movie here before anywhere else. No, they dont seem to know how their equipment works all the time. Three crying babies (younger than 8 months) were in the theater so I walked out. I left feeling as if I purchased a steak well done that turned out to be raw inside. Dishonest! It's amateur hour.It's freezing in here. I waited until after 10:30, in which time I called the number for managers. We all walked away upset that we could have done something else instead of coming to an advertised showing that really wasn't going to be shown. After the cops got there and the manager finally showed up and explained that they didnt open until 12pm when online it clearly has movie showings starting at 10:30am. Spoke to the "owner" Joe to request a refund. It states right on the Groupon that the business is supposed to honor the full dollar value of the purchase for all services (the cost of the Groupon was slightly higher than the cost of two tickets), but the manager refused to either credit us the extra for food or refund the difference.